Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed online. Advance orders may be cancelled 2 hours before the scheduled delivery time at our discretion. Please call the store to find out if your order is eligible for cancellation. Gift cards are not returnable/refundable. Addressing customer requests for refunds on orders will be the sole discretion of the Our Pizza location where you placed your order. Contact the store directly to request a full or partial refund.
If you are not completely satisfied with your meal and did not consume a significant portion of it, you should immediately contact the location from which it was purchased to discuss a refund, credit or replacement. All refund decisions are made at the local store level and are neither at the discretion nor are they the responsibility of the Sisson Pizza corporate office.